Refund Policy
Last updated: 8/1/2026
1. Refund Eligibility
Helpling.ai offers refunds within 30 days of purchase for the following reasons:
- Technical issues preventing access to the service
- Service not functioning as described
- Billing errors or duplicate charges
2. Non-Refundable Items
The following are not eligible for refunds:
- AI model training costs after training has begun
- Generated content that has been delivered successfully
- Subscription fees after 30 days of purchase
- Usage fees for completed AI generations
3. Refund Process
To request a refund, please contact us at dan@helpling.aiwith your order details and reason for refund. Refunds will be processed within 5-10 business days to the original payment method.
4. Contact Information
For refund requests or questions, please contact:
Email: support@helpling.ai
Response time: Within 24 hours